Privacy Policy
How we handle the information you share with us
Shah Tires respects your privacy. This privacy policy explains what personal information we collect when you call us, visit our shop at 227 41 Ave NE in Calgary or use shahtires.ca, how we use it, and the choices you have. As a private business in Alberta, we handle personal information in line with Alberta's Personal Information Protection Act (PIPA). Last updated September 2026.
Information We Collect
We only ask for what we need to help you with your vehicle:
- Contact details: your name, phone number and, if you share it, your email address.
- Vehicle details: year, make, model, tire size, wheel specifications and service notes.
- Transaction records: what we sold or installed, the date and how you paid. We do not keep full card numbers.
- Website data: basic, anonymous analytics such as pages visited, device type and approximate region.
How We Use It
We use your information to answer your questions, quote and order tires and wheels, complete the work on your vehicle, process payment, and keep service records so we know what is on your car next season. We may contact you about your own order or service. We do not sell, rent or trade your personal information.
When Information Is Shared
We share personal information only when it is needed to serve you or required by law. For example, a payment processor handles card transactions, a supplier may need a delivery reference for a tire we order for you, and if you choose to apply for financing, the details you submit go to the financing provider so they can review your application. Those organizations handle your information under their own privacy policies.
Cookies and Analytics
Our website may use cookies and similar tools for basic analytics, to understand which pages are useful. You can block or delete cookies in your browser settings; the site will still work. Links to Google Maps, Google reviews, Facebook and Instagram take you to those services, which have their own privacy policies.
How We Protect and Keep Your Information
We take reasonable steps to protect the information we hold against loss, theft and unauthorized access, and we keep it only as long as we need it for service records, accounting and legal requirements.
Your Choices
You can ask what personal information we hold about you, ask us to correct it, or ask us to stop contacting you. To make a request or ask a question about this policy, call (587) 894-3516 or visit the shop Monday to Saturday from 9:00 AM to 6:00 PM. More ways to reach us are on our contact page. You can also learn more about Shah Tires, browse our tire services, read the FAQ or see the areas we serve.

